Privacy Policy

Privacy Policy

Effective Date: August 27, 2024

Novella Creative (“we”, “our”, “us”) operates the website https://novellacreative.co (the “Site”). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Site.

1. Who We Are

Our website address is: https://novellacreative.co. We serve clients primarily in the Greater Hamilton area, Ontario.

2. Personal Information We Collect

Comments: When visitors leave comments on the Site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

Media: If you upload images to the Site, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the Site.

Cookies:

  • If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies will last for one year.
  • When you visit our login page, a temporary cookie will determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, we will also set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. Upon logging out, these cookies will be removed.
  • If you edit or publish an article, an additional cookie will be saved in your browser, which simply indicates the post ID of the article you just edited. This expires after one day.

3. Embedded Content from Other Websites

Articles on this Site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

4. How We Use Your Personal Information

We use the information we collect generally to operate and maintain our Site. Additionally, we may use this information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • Improve and optimize our Site.

5. Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email. We do not sell your personal data to third parties. However, we may share your data to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

6. Your Rights Over Your Data

For EU Residents (GDPR Compliance):

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccuracies in your personal data.
  • Right to Erasure: You can request that we delete your personal data. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data.
  • Right to Data Portability: You can request to receive the personal data we hold about you in a structured, commonly used, and machine-readable format.

For California Residents (CCPA Compliance):

  • Right to Know: You have the right to know what personal information is being collected about you, and whether it is being sold or disclosed and to whom.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information.
  • Right to Deletion: You have the right to request the deletion of your personal information.
  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.

7. Where We Send Your Data

Visitor comments may be checked through an automated spam detection service. We may also share your data with third-party service providers to help us with various aspects of our business operations, such as web hosting and analytics.

8. How We Protect Your Data

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Data Breach Notifications

In the event of a data breach, we will notify affected users and relevant authorities within 72 hours, as required by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The effective date of the policy will always be listed at the top.

11. Contact Us

For more information about our privacy practices, or if you have questions or complaints, please contact us by email at thinknovella@gmail.com.

Scroll to Top